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Free Shipping on order over $200 !

Shipping and Returns

Shipping

Delivery fee

Orders Over $200.00

  • Free Shipping

Orders Under $200.00

  • North Island – $20.00 (flat rate)
  • South Island – $30.00 (flat rate)
  • Rural Area Charge – flat rate + $5 per box

PBT Rural Finder : http://www.pbt.co.nz/nick/RuralFinder.html#

Shipping Schedule

  • 냉장(Frozen) / 냉동(Chilled) : 월요일(Monday), 화요일(Tuesday)
  • 일반 상품(Dry) : 수요일(Wednesday), 목요일(Thursday), 금요일(Friday)

Precaution

  • 냉장, 냉동품목은 스티로폼 박스에 아이스팩과 동봉하여 매주 월,화에 일괄 드라이 배송됩니다.
  • 제품 및 지역, 기후 등에 따라 상태가 다소 다를 수 있사오니 이점 유의하셔서 꼭 체크 후 주문부탁 드립니다.
  • Cold and frozen products are packed in polystyrene boxes with icepacks to keep the temperature low, and sent via normal (ambient) courier vans every Monday and Tuesday.
  • Cold and frozen products are packed in polystyrene boxes with icepacks to keep the temperature low, and sent via normal (ambient) courier vans every Monday and Tuesday.
  • Please be aware that many factors such as the type of product being sent, where it’s being sent to, time it takes to arrive, and weather may affect the quality of product(s) upon receipt.

Refund & Returns

You are eligible for a complete refund if the product has been damaged or is not the one you have ordered. You have notified us within 5 working days after receipt of the products.

To be eligible for return and refund

  • Your item must be unopened and in the same condition as you received it.
  • Must be in its original packing.
  • We require you provide a receipt or proof of purchase.

Please Email us onlinestore@hanyang.co.nz with information of your item to discuss eligibility for a return of your item.

If the return/refund is due to customer’s fault or reason, Hanyang Corporation Co Limited will not be eligible to completed a refund and customer needs to pay all the cost related, which may include the delivery courier coast of your original order.

“Change of mind” returns will not be accepted.

Please note that shipping and handling charges are not refunded.

Please note that depending on your credit card company, it may take 3-7 days after your credit is applied for it to post to your account.

Pricing

All Price on the website are in NZ dollars (GST inclusive), extra freight charges may apply.

The prices may change without notice.